MEMBER SURVEY RESULTS
MANY THANKS TO ALL WHO CONTRIBUTED
Very Dissatisfied Dissatisfied Neither Satisfied Very Satisfied 0 0 1 13 89
Comments included:- always lovely friendly service, very helpful staff, quick & informative, personal service, excellent service for community
Very Dissatisfied Dissatisfied Neither Satisfied Very Satisfied No Loans
0 1 2 16 72 12
Comments included:- very helpful staff, understanding and kind, quick decisions, simple to follow and loads of help is there’s difficulty
Very Dissatisfied Dissatisfied Neither Satisfied Very Satisfied
1 0 4 16 82
Comments included:- good choice of payments, makes it easier all round, usually pay in person, bank payment safer and expedient method
Very Dissatisfied Dissatisfied Neither Satisfied Very Satisfied
0 1 9 27 66
Comments included:- good hours for people to come in, good open late night for people who work, very suitable, meets my needs
Highly Unlikely Unlikely Neither Likely Highly Likely
0 1 2 15 85
Comments included:-already recommend to family, friends and workmates, regularly recommend wouldn't go anywhere else, all family banking here
Online Withdrawals
Withdrawal requests are processed 9.00 am and 1.00 pm Monday to Friday.
Members who have a loan cannot withdraw from Share 1 if their loan is more than their shares
Supervisory Committee
We are looking for volunteers to join our Supevisory Committee. It is in effect our internal auditor and 'police' all activities within the credit union. The Committee is vital to our organisaton and answerable directly to the Board of Directors. Please contact the office on 01389 768585 or enquiries@dumbartoncreditunion.org should you be interested and have a few hours a week to spare.
Volunteers
We are looking for volunteers willing to work the following shifts:-
Thursday 3.30 - 6.30
Saturday 9.30 - 12.00